Privacy Policy

1. Introduction

FIFO Recruitment Pty Ltd ("FIFO Recruitment", "we", "our", or "us") is committed to protecting the privacy of all individuals who interact with our services, including job candidates, employers, and visitors to our website at www.fiforecruitment.com.au. We recognise that privacy is important and we are bound by the Australian Privacy Act 1988 (Cth) (the "Privacy Act") and the Australian Privacy Principles (APPs) contained within it.

This Privacy Policy explains what personal information we collect, why we collect it, how we use and disclose it, and what rights you have in relation to that information. By using our website or engaging with our recruitment services, you consent to the practices described in this policy.

2. Information We Collect

We collect personal information that is reasonably necessary to provide our recruitment and labour hire services. The types of information we may collect include:

From Candidates

• Full name, date of birth, and contact details including postal address, telephone number, and email address
• Resume, curriculum vitae, and employment history
• Educational qualifications, trade certificates, and professional licences
• References and referee contact details
• Immigration and visa status where relevant to work eligibility in Australia
• Results of pre-employment checks including medical assessments, drug and alcohol tests, and background verification
• Photographs and identification documents (such as passport or driver's licence) as required for compliance purposes
• Tax file number and superannuation details where we act as your payroll provider
• Emergency contact information

From Employers and Clients

• Business name, Australian Business Number, and registered address
• Contact person details including name, title, phone number, and email address
• Job vacancy information and workforce requirements
• Purchase and invoicing records

From Website Visitors

• IP address, browser type, and operating system
• Pages visited, time spent on site, and referring URL
• Information submitted via contact or enquiry forms

3. How We Use Your Information

We use personal information collected from candidates and employers to:

• Assess your suitability for employment and match candidates with appropriate roles
• Communicate with you about current or upcoming job opportunities
• Conduct reference checks, employment screening, and pre-employment compliance activities
• Administer payroll, superannuation, and taxation obligations where we act as an on-hire employer
• Maintain our candidate database for current and future placement opportunities
• Comply with our legal obligations under the Fair Work Act 2009 (Cth), Work Health and Safety laws, and other applicable legislation
• Improve the quality of our services and respond to enquiries
• Send relevant industry news, job alerts, and service updates (where you have consented to receive such communications)

4. Disclosure of Your Information

We do not sell your personal information to third parties. We may disclose your information in the following circumstances:

• Client Employers: Candidate information may be shared with prospective employers for the purpose of assessing your suitability for a vacancy. We will not share your details without your knowledge and consent.
• Service Providers: We engage trusted third-party providers to assist with background checks, medical assessments, payroll processing, and information technology services. These providers are contractually required to handle your information in accordance with the Privacy Act.
• Regulatory Authorities: We may be required by law to disclose information to government agencies, courts, or law enforcement bodies.
• Overseas Parties: In limited circumstances, information may be disclosed to overseas entities - for example, when assisting with the migration of international workers. We take reasonable steps to ensure such parties comply with applicable privacy standards.

5. Data Storage and Security

We store personal information on secure servers located in Australia. We implement a range of technical and organisational measures to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. These measures include encrypted data transmission, restricted access controls, password-protected systems, and regular security reviews.

We retain personal information for as long as it is required for the purposes for which it was collected, or as required by law. Candidate records are generally retained for a period of seven years following the last point of engagement, after which they are securely destroyed or de-identified.

While we take all reasonable precautions, no data transmission over the internet or electronic storage system is completely secure. We cannot guarantee the absolute security of information transmitted to us.

6. Your Rights

Subject to certain exceptions under the Privacy Act, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate, outdated, or incomplete personal information
• Withdraw consent to receive marketing communications at any time
• Lodge a complaint with us if you believe we have interfered with your privacy
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you are not satisfied with our response

To exercise any of the above rights, please contact us using the details at the end of this policy. We will respond to all access and correction requests within 30 days.

7. Cookies and Tracking Technologies

Our website uses cookies - small text files placed on your device - to enhance your browsing experience, analyse site traffic, and support certain website functionality. Cookies do not identify you personally but allow us to recognise your browser across visits.

We use the following types of cookies:

• Essential cookies: Required for basic website functionality and cannot be disabled.
• Analytics cookies: Help us understand how visitors interact with our website so we can improve it. We use Google Analytics for this purpose.
• Preference cookies: Remember your settings and preferences to provide a more personalised experience.

You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

8. Third-Party Links

Our website may contain links to third-party websites, including employer career pages and industry resources. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from anyone under 16 years of age. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the effective date at the top of this document and, where appropriate, notify registered users by email. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal information, please contact our Privacy Officer:

• Email: privacy@fiforecruitment.com.au
• Phone: 08 6363 7040
• Post: Privacy Officer, FIFO Recruitment Pty Ltd, Level 4, 45 St George Terrace, Perth WA 6000

We aim to acknowledge all privacy complaints within 5 business days and to resolve them within 30 days. Where a complaint cannot be resolved within that timeframe, we will keep you informed of progress.